The most useful messages are the ones nobody has to remember to send. When your own systems can trigger an SMS, an email reminder or a payment by themselves, your team is free to focus on customers instead of copying data between screens.
What you can automate
- From your CRM: welcome messages for new customers, follow-ups after a sale and birthday greetings.
- From your ERP or billing system: invoice emails, payment-due reminders and receipts.
- From your own app: one-time passcodes, order and delivery updates, airtime or data rewards and payouts.
How the connection works
Each business on Ecites Konnect gets its own secure API credentials. Your developers use them to send messages, top up airtime and data or start disbursements from your system, and to receive delivery and payment updates back, so both systems always agree.
- Create your Ecites Konnect account and complete your business profile.
- Generate API credentials for your business from the portal.
- Test in a safe environment, then switch to live when you are ready.
Prefer not to build it yourself? Our team can connect Ecites Konnect to the systems your business already runs. Tell us what you use through the contact form and we will take it from there.
