Bulk SMS
Reach a wide audience efficiently by sending mass text messages to any network, with sender IDs, scheduling and delivery reports.
Learn more about Bulk SMSBulk SMS, WhatsApp and Email for Kenyan businesses
Reach your customers on SMS, WhatsApp and email, send airtime and data, and pay your people in bulk, all from one Ecites Konnect account that can also connect to your CRM, ERP or business apps.
Disbursement sentSalaries · Airtime · Data
Bulk SMS deliveredCampaign sent
WhatsAppMessage read
Email reminderInvoice due Friday
Across the globeOne platform, every market
Our Solutions
Everything you need to transact, engage and connect
Use them straight from Ecites Konnect, or let us connect them to the systems your business already runs.
Engage customers where they already chat with WhatsApp templates, two-way conversations and automated replies.
Learn more about WhatsAppEmail Notifications & Reminders
Send automated email notifications and reminders for invoices, renewals, appointments and payments due.
Bulk Disbursements
Send automated email notifications and reminders for invoices, renewals, appointments and payments due.
Airtime
Buy airtime for any network and streamline mass airtime top-ups for organizations.
Data Bundles
Keep customers and teams connected by sending data bundles across networks through our platform.
Chatbots
Leverage our advanced chatbot solutions to enhance customer engagement, streamline interactions, and provide personalized assistance for your users.
USSD
Integrate our straightforward and dependable USSD API seamlessly into your systems.
Ecites Konnect
One platform to reach and serve your customers
Sign in, choose your business and start sending with no technical setup needed. Every business gets its own space, team accounts and wallet, all under one login.
- 1Create your accountSign up in minutes and verify your details.
- 2Set up your businessAdd your organisation, team members and contacts.
- 3Top up and sendLoad your wallet and reach customers on SMS, WhatsApp and Email.
Plug Ecites Konnect into your business
Ecites Konnect integrates with your existing CRM, ERP and business applications through secure, key-authenticated APIs, automating messaging, payments and data exchange across your organisation without disrupting established workflows.
Talk to us about integrations
CRM & SalesWelcome and follow-up messages
ERP & BillingInvoices, reminders and receipts
Ecites Konnect
Secure API
Your App & WebsiteOTPs, order updates and rewards
HR & PayrollSalaries and commissions paid out
SMS WhatsApp Email Airtime Payouts
On callCustomer Care00:42
SMSYour order is ready
ChatbotHi! How can I help?
Bulk DisbursementsPayouts sent
*868#
+
About Us
Empowering Tomorrow Today
Welcome to Ecites Solutions, where innovation meets excellence in the realm of Information and Communication Technology (ICT). As a privately owned company, we take pride in being at the forefront of the 4th Industrial Revolution (4IR), offering cutting-edge workflow process automation solutions that cater to both public and private sectors.
At Ecites Solutions, we believe in fostering long-lasting relationships, embracing innovation, and empowering our clients to thrive in the digital era.
Our Mission
Our mission is to empower individuals and organizations by providing state-of-the-art workflow process automation solutions. We are committed to simplifying and enhancing daily interactions through our platform, ensuring accessibility, security, and efficiency.
Our Vision
To be a pioneering force in shaping the future of Information and Communication Technology, driving positive transformation through innovative and adaptive solutions that lead the way in the 4th Industrial Revolution.
Our Core Values
Innovation
We embrace new ideas and technology to solve real problems.
Integrity
We do what we say, openly and honestly.
Customer-Centricity
Our clients' success shapes every decision we make.
Regulatory Excellence
We build secure, compliant solutions from day one.
Collaboration
We partner closely with clients and industry players.
Empowerment
We equip people and organisations to thrive digitally.
Excellence in Execution
We deliver reliably, on time and to a high standard.
Insights & Articles
Stories and tips to help your business grow
Loading insights...
FAQ
Frequently Asked Questions
Got questions? We've got answers.
Still have questions?
Our team is happy to help.
Contact SupportEcites Konnect is our business platform. It brings Bulk SMS, WhatsApp, Email notifications and reminders, Airtime, Data bundles and Bulk disbursements together in one place, so you can reach customers and pay people from a single account.
Click Ecites Konnect at the top of this page and choose Create Account. Enter your name, email and phone number, then open the activation link we send you to set your password and add your business details.
Yes. Messages can go out under your business's registered sender ID, and every campaign can be scheduled and comes with delivery reports.
You can top up airtime and send data bundles across the major Kenyan networks, including Safaricom, Airtel and Telkom, to one number or thousands at once.
Upload or pick your list of recipients and amounts, review it, and approve. Payouts such as salaries, commissions and refunds are sent to M-Pesa and bank accounts, with a full record for reconciliation.
Yes. If you run a CRM, ERP or your own app, we connect it to Ecites Konnect through secure API keys, so messages, payments and data flow automatically while your team keeps working the way it does today.
Signing in is protected with a one-time passcode sent to you by SMS, WhatsApp or email, and personal details on your account are stored encrypted.
Tap Support Chat at the bottom of the page to reach our team on WhatsApp, call us, or send us a message through the contact form and we will get back to you.
Contact Us
Let's talk about your project
Tell us what you need and our team will get back to you. Prefer to talk now? Reach us directly.
Trusted Partners
Terms & Privacy
How you may use our services, and how we look after your information
Terms of Service
Effective 25th September 2026 · Version 1.0The terms that apply when you use Ecites Solutions services and the Ecites Konnect platform.
1. Acceptance of Terms
By creating an Ecites Konnect account or using Ecites Solutions services, you agree to be bound by these Terms of Service and any policies referenced within them. If you do not agree, do not create an account or use the services.
2. Account Registration
You must provide accurate, current information when creating your account and keep your credentials confidential. You are responsible for all activity carried out under your account.
3. Acceptable Use
You agree not to use Ecites Konnect to send unsolicited, unlawful, fraudulent or abusive messages, or to attempt to circumvent rate limits, security controls or access restrictions. You must have your recipients' consent before messaging them.
4. WhatsApp, SMS and Email Messaging
Messages sent through WhatsApp must also comply with the WhatsApp Business Terms of Service and the WhatsApp Business and Commerce Policies. We may suspend messaging that breaches these policies or that recipients report as unwanted.
5. API Usage and Rate Limits
API access is provided for integration with your own systems. We may apply rate limits, throttle or suspend access to protect platform stability and other users.
6. Payments, Airtime and Disbursements
Wallet top-ups, airtime, data bundles and bulk disbursements are processed through licensed third-party providers. You are responsible for the accuracy of recipient details and amounts you submit.
7. Data Protection and Privacy
We process the information you provide to operate your account and deliver messages on your behalf, in line with the Kenya Data Protection Act, 2019 and our Privacy Policy. Do not submit data you are not authorised to share.
8. Service Availability
We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance and factors outside our control may affect availability.
9. Termination
We may suspend or terminate accounts that violate these terms, misuse the platform or pose a security risk to other users.
10. Changes to These Terms
We may update these terms from time to time. Continued use of Ecites Konnect after changes take effect constitutes acceptance of the revised terms.
11. Contact Us
Questions about these terms can be sent to info@ecites.co.ke.
Privacy Policy
Effective 25th September 2026 · Version 1.0How Ecites Solutions collects, uses, shares and protects your personal information.
1. Who We Are
Ecites Solutions ("we", "us") operates this website and the Ecites Konnect platform. We are responsible for the personal information described in this policy.
2. Information We Collect
When you contact us or create an Ecites Konnect account we collect your name, email address, phone number and, once you finish setup, your business details. When you send messages through the platform we process the recipient phone numbers, email addresses and message content you provide.
3. How We Use Your Information
We use this information to create and secure your account, verify your identity when you sign in, deliver the SMS, WhatsApp and email messages you send, process airtime, data and payouts, respond to your enquiries and communicate with you about your account.
4. WhatsApp Messaging
Messages sent through WhatsApp are delivered via the WhatsApp Business Platform provided by Meta. Phone numbers and message content are shared with Meta only as needed to deliver those messages, and are also subject to WhatsApp's own privacy policy.
5. Sharing of Information
We share information with SMS, WhatsApp, email and payment service providers only as needed to provide the services. We do not sell your personal information.
6. Data Storage and Security
Personal details such as your name, email and phone number are encrypted at rest. Access to this data is restricted to what is needed to operate the platform.
7. Data Retention
We keep account information for as long as your account is active, or as needed to meet legal and regulatory obligations.
8. Your Rights
Under the Kenya Data Protection Act, 2019 you may request access to, correction of or deletion of your personal information, and object to its processing, by contacting us at info@ecites.co.ke.
9. Changes to This Policy
We may update this policy from time to time. The latest version is always available on this page.